Contact hairforge
Get help with preview tools, account access, privacy and data deletion, editorial corrections, or partnerships. Check the self-serve guidance first, then open an email draft if you still need help.
Support email:support@beardstyles.co
Service note: preview, payment, and data-handling capabilities may change as services are enabled. The current Privacy and Refund policies are authoritative.
Support categories
Preview-tool issues, account or sign-in access, privacy and data deletion, editorial or copyright corrections, beard-style suggestions, partnerships, and general questions.
What to include
Include your contact email, the relevant page URL, browser and device, a task or order reference if one exists, and a concise description. Add screenshots in your email app after the draft opens. Never send passwords or full payment details.
What to expect
The next step depends on the issue and the account records that can be verified. We may ask for the page, date, device, or reference number before continuing.
Questions this page answers
What if the AI preview fails or looks wrong?
Record the page URL, browser and device, the steps you took, and what happened. Attach a screenshot after the draft opens so the issue can be reproduced.
Where is my photo processed?
Your selected photo stays in the browser until you explicitly enable face analysis or confirm AI generation. Read the full details in the Privacy Policy.
How do I request account or data deletion?
Choose “Privacy or data deletion” below and open the draft from the email associated with your account. Do not send passwords or identity documents by email.
What if I see a payment, refund, or credit issue?
hairforge does not currently accept payments. Check the Refund Policy first; if you believe a record conflicts with the current policy, include the date and a verifiable reference number.
How do I send a correction, style idea, or partnership proposal?
Include the page URL, the exact point to correct, and a reliable source. Only attach reference images you have permission to share. Partnership proposals should name the brand, audience, and intended collaboration.
Support
Open a support email draft
Submitting opens your default email app. hairforge does not upload, store, or send these details from this page.